Privacy Policy

Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and customers in line with the General Date Protection Regulations (GDPR)

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and all customers; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of website use.

1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive our newsletter and limit the publication of your information. You can access the privacy controls via your account

1.5 In this policy, "we", "us" and "our" refer to Health Education UK and Contraception Education CIC. For more information about us, see Section 9.

2. Credit

2.1 This document was created using a template from SEQ Legal (https://seqlegal.com).

3. How we use your personal data

3.1 In this Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(d) the legal bases of the processing.

3.2 We may process data about your use of our website and services. Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This usage data may be processed for the purposes of analysing the use of the website and services and is only gathered when an online account is created by yourself in which you agree to the website terms and conditions. The legal basis for this consent

3.3 We may process your personal data. The data may include your name, address and email address. The source of the data is you or your employer. The account data may be processed for the purposes of operating our website, providing our goods and services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is performance of a contract between you and us. We need to use your name and address to deliver goods, we need to use your email address and possibly telephone number to communicate as reasonably expected.

3.4 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website. The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us. We do not hold nor process transaction data ourselves but through our payment service providers

3.5 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters only if you have chosen to sign up The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent. You may unsubscribe at any time

4. Providing your personal data to others

1. We may disclose your personal data to suppliers as reasonably necessary for the purpose of supplying goods

1. Financial transactions relating to our website and services are handled by our payment services providers, paypal or paymentsense. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at

https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

and https://www.paymentsense.co.uk/legal/privacy

1. In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

6. Retaining and deleting personal data

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We do not retain credit card details as they are processed via Paypal or Paymentsense

6.3 We will retain your personal data as follows:

(a) Data will be kept for 6 years for accounting purposes

7. Amendments

1. We may update this policy from time to time by publishing a new version on our website.

8. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting www.healtheducationuk.com/store when logged into our website.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.9 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.10 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.11 You may exercise any of your rights in relation to your personal data in written notice to us

9. Our details

9.1 This website is owned and operated by Health Education UK.

9.2 We are registered in England and Wales as Contraception Education CIC under registration number 04202855, and our registered office is at Health Education UK C/O Flexispace, Old Hall St, Middleton, Manchester M24 1AG

9.3 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(d) by email, using sara@healtheducationuk.co.uk